About JasonTM1

JasonTM1 · 01-26-2024

We are receiving calls from a telemarketer who will not stop calling. He leaves a message twice a week trying to sell us phone service of all things. We have asked him to stop calling but whenever we come up in his CRM system he calls.I know how to b...

JasonTM1 · 06-23-2022

In anticipation of the feature roll-out around July 11 I went to double-check that the feature was enabled for our users, it is indeed set to On. But I am getting stuck trying to remove the call recording announcements which are not required for our ...

JasonTM1 · 06-02-2022

Does anyone know of a keyboard shortcut, or way to create one, that would launch the search function in the Drive for Desktop app? I have found it to be a good replacement for Spotlight when needing to search only Drive, not local files/apps, without...

JasonTM1 · 10-06-2021

Does anyone know if 3-way calling is anywhere on the near-term roadmap? I have a client who would like to switch phone providers but they make use of this feature. It does feel like a glaring omission, in addition to the ability to put a call on hold...

JasonTM1 · 07-27-2021

I am having an issue where I can open Sheets/Docs located in My Drive via the Finder but not when it is a shortcut to a Sheet/Doc located elsewhere in My Drive or a Shared Drive. This is happening on two different machines running version 49.0.9.0 (A...

JasonTM1

I have a client experiencing a similar issue. They have a group configured to distribute emails to a list of internal(12) and external (4) email addresses. One of the external addresses is not receive messages sent to the group, but does receive mess...

JasonTM1 · 05-25-2023

What happens if you duplicate the file and try to make the same edit to the copy?

JasonTM1 · 04-28-2023

Are you running into a specific error? I thought you could unassign the number from your auto attendant and then give it a new number. At which point you could assign the number to a ring group.We did this a couple years ago to move our main number t...

JasonTM1 · 04-19-2023

My Outlook/Exchange knowledge is admittedly a bit rusty. But could you configure Outlook to use the Gmail account and then export to a PST file? Outlook might process the Gmail labels as folders and then maintain this structure during the export.Agai...

JasonTM1 · 04-19-2023

Have you verified that Drive & Docs are enabled? 

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Recent Activity

How do I block a number from calling our main auto attendant?

On-Demand Call Recording requiring an announcement.

Any keyboard shortcut to Drive for Desktop search on MacOS?

3-Way calling?

Drive for Desktop on MacOS not opening Sheets/Docs via shortcut.

Re: Email group not sending emails to all members

Re: Sheet freezes when trying to add Comment

Re: Assign ring group number to number already assigned to autoattendant

Re: Exporting email for another company and maintaining labels

Re: Need Help Enabling Recording in Google Meet