Hi @Carolina-A
I referred some clients to Workspace a few months ago, but the payment was not made and the receipt does not appear when I go to subscriptions. Can you help me?
My ref link is: https://workspace.google.com/landing/partners/referral/gws.html?utm_source=sign-up&utm_medium=affili...
Solved! Go to Solution.
Hi @thgpimenta,
I just got an update that your payment was processed. Soon you should be seeing the payment in your bank account.
Hi @thgpimenta,
Thank you for reaching out.
I have reached out to the support team, they are looking into the issue. I will let you know as soon as it has been fixed
Ok @Carolina-A,
I will be waiting. thanks for the quick follow up.
hi @Carolina-A , Any new information about payment?
Hi @thgpimenta ,
Not yet, I will let you know as soon as I hear back that the issue has been resolved
Thank you for your patience
Hi @Carolina-A. Any new information about payment?
@Carolina-A I also I have not received my payment yet. Please check I shared you details
Hi @arshey111,
Thank you for reaching out.
I have reached out to the support team to have them look into why you have not been paid yet for your referrals. I'll let you know as soon as I have an update for you
Hi @Carolina-A , how can I solve?
Hi @thgpimenta,
The payment Eng team knows about the issue. They are actively working on fixing the issue. I will let you know as soon as it is resolved
Thank you for your patience
Hi @thgpimenta,
I just got an update that your payment was processed. Soon you should be seeing the payment in your bank account.
Thank you @Carolina-A .
Hello @Carolina-A
I am having an issue with payment again. I did not get paid for 2 months despite REFERRALS PENDING PAYMENT shows 5. I attached the dashboard report. Could you please look into it and proceed with my payment?
Hi @arshey111,
Thank you for reaching out. We will work on getting you paid for your referrals. We have reached out to you via the support email.
Happy Sharing!