SOAR Dashboards - Best practices

[aivaras]

Hi There,

Does anyone have some suggestions what Chronicle SOAR (Siemplify) Dashboards could help analysts and managers? I mean some best practices of Top5 Dashboards which really help your company have a useful overview of what has happened recently and how it was handled, the analysts effectiveness measurements, etc.?

Really looking for best practices anyone has applied in their organization and how that helped.

[dnehoda · Accepted solution]

This is loaded with potential answers.  

The biggest question for your org is what is most important to YOU.  

1.) MTTR 

2.) Open cases per user 

3.) length of time in each playbook phase

4.) Time for response 

5.) Amount of casss per rule 

I’ll look at this further tomorrow and see what I’ve done for my customers