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Vinoth1097
Bronze 5
Bronze 5
Since ‎02-12-2024
Tuesday

My Stats

  • 23 Posts
  • 0 Solutions
  • 12 Likes given
  • 41 Likes received

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Recent Activity

How to use Gemini pro 1.5 for dialogflow cx conversation summarization

Tuesday
Hi Team,I have a CX agent which asks series of questions(like 10) to the user which are of yes/no type. At the end of the conversation, we are trying to show a conversation summary to the user. Currently im utilizing Generators to create a summarizat...

Dialogflow CX - Intent Matching

4 weeks ago
Hi Team,In my cx agent, i have few intents like (speakToAgent, confirm.yes, confirm.no). In one of the page, we have entry fulfillement as (was i helpful?). Here i have these 3 intents as route transitions. User might say any of these three. As a fal...

Dialogflow CX - data store response schema

04-13-2024
Hi Team,I was trying the find the exact schema structure for data store responses. I have a data store that's been configured with FAQ and unstructured documents. By default, in the agent responses, we get "$request.knowledge.answers[0]". I logged th...

Dialogflow CX - unable to get currentFlow name in api response

03-27-2024
Hi Team,I'm using CX v3beta1 detect intent api call. In the return response from CX, I dont find "currentFlow - displayName" within queryResult object[documentation]. At the same time, i've enabled Cloud Logging for my agent. While analyzing the resp...

Dialogflow CX - Manage structed csv data in Data Stores

03-20-2024
Hi Team,I have a CX agent which is connected to a Conversation App(which is linked to a data store -> cloud storage, where I have a csv file). This CSV file has 60+ FAQs and its in the correct format (question, answer). Assume, below is my csv file(G...
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