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Chat Support

Posted on 04-04-2021 10:31 PM
niccolee
New Member
Reply posted on --/--/---- --:-- AM

Previously, I was able to access the Chat feature on my Looker homepage, but now I do not see it. How can I access Chat?

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Posted on --/--/---- --:-- AM
er1k
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Reply posted on --/--/---- --:-- AM

Support access can be enabled/disabled by your instance admin. It could be that your admin made some changes.

Read more here: https://docs.looker.com/admin-options/settings/support-access

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Posted on --/--/---- --:-- AM
er1k
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Reply posted on --/--/---- --:-- AM

Looks like your answer might be here:
 

https://community.looker.com/knowledge-drops-1021/why-can-t-i-access-chat-23612
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