Why would I get `504 gateway time-out nginx/1.12.21` error

Knowledge Drop

Last tested: Jan 21, 2019
 

For Looker-hosted instances: Your web browser talks to a load balancer which forwards the traffic onto nginx reverse proxy servers. Nginx then forwards the traffic to the appropriate looker. That error message means that nginx didn't get a response from Looker in a timely manner.

In short, Looker was/is down. Logs should help us understand the root cause - if your Looker deployment is hosted by Looker, please open a Looker support request for assistance.
 

This content is subject to limited support.                

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Last update:
‎05-07-2021 09:09 AM
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