Knowledge Drop

Why isn't Clear Cache and Refresh working?

  • 5 April 2021
  • 0 replies

Userlevel 5

Last Tested: Jan 21, 2019


Possible reasons that queries might still appear to pull from cache even when using Clear Cache and Refresh:

  1. You have caching set up at the database level. Example: Redshift
  2. You are trying to clear cache and refresh for embed content. This article covers how to clear cache and refresh for embed content, including dashboard Clear Cache functionality (starting from 7.10).


This content is subject to limited support.                


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