Knowledge Drop

Why did my query fail and have status cancelled?

Userlevel 5

Last tested: Mar 27, 2019

There can be various reasons for this. At the most simple level:

  • The user may have closed the browser page.
  • The user may have put their computer to sleep or to away mode.

If queries seem to be getting killed after a consistent amount of time (like every 60 seconds), there may be a timeout set somewhere. This Help Center article has more info for that case.


This content is subject to limited support.                


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