Knowledge Drop

Why are my Two Factor (2FA) codes not being accepted?

Userlevel 5
  • Looker Staff
  • 172 replies

Last tested: Jan 18, 2018

This is most commonly caused by the time on your phone and the time on Looker being out of sync. Try changing your phone time to **Automatic** or increasing the Drift time in the Looker 2FA panel. This is discussed in the setup doc.

In the past, increasing drift time to '210' has worked


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