Knowledge Drop

Welcome to Looker link not allowing user to set password

Userlevel 4

Last tested: May 19, 2020

If a user clicks the "Activate" link on the "Welcome to Looker" user setup email and is brought to the regular login page rather than the setup password page, check if the instance is using email authentication. If another authentication type is being used, Looker will expect that type of login, unless the user also has alternate login credentials


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