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If I have multiple instances (prod, staging), are user accounts with the same email tied across instances?

  • 5 April 2021
  • 0 replies

Userlevel 5

Last Tested: Sep 6, 2019


No! Even if using the same email address, a user account on Instance A is not the same as the user account on Instance B. Even when a user has multiple instances (i.e.,,

Same goes for passwords. User could have set up different passwords for each instance.

Pro Tip: If a user does want standardized credentials across instances, you should consider another authentication provider like SAML or LDAP.


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