Can anyone at Looker confirm and comment on this thread?
If confirmed, I’m deeply concerned. Our company has been a long time Looker user. We have a monolithic implementation. One of the reasons we have stuck with Looker is their extremely passionate DCL: Iqbal, Ryan, Sasha, Olga, and many more.
That stated, we currently have ~15 unresolved Looker bugs. The current staff working on them seem to have no idea what they are doing. They keep stating, “I’m checking with a colleague” and asking, “Can I follow up with you in email?” The emails never come.
Yesterday, I spent 4.5 hours on chat trying to get answer to unexpected permissions behavior! I’m an engineer, not Looker’s QA department. I’ve my own work to complete!
Google, your product is only as good as your people--and if the plan is to start shopping for staff at the Dollar Store, then I’m advising our company to keep an eye open for other analytics platforms.