Data from Salesforce

  • 18 August 2016
  • 2 replies
  • 83 views

Hello,


I was wondering how often does the data from Salesforce update in Looker. I know it is 24 hours but when I pull the data and compare it to Looker it is off by more than 48 hours of data update. Can anyone help me to understand if there is something I missing in the refresh that is supposed to occur every night (or every 24 hours)?


Thanks,

Parijat


2 replies

Userlevel 3

Hey @p_talkad,


Looker does not govern the ETL between Salesforce and the connection database. This is typically setup by the data engineering team of our customers. I would check with the analyst associated with your account or your data engineering team to verify whether or not the ETL succeeded within the last window it should have occurred and the frequency of which the syncing occurs.

Okay, thank you!

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