how to reset my password when email isn't accepted

[harvbell]

I need to reset my password NOW, and Google is saying my email is not in order. How do I get past this? I can’t reset the password if they can’t send an email to me. 

[leobardor]

Hi HarvBell!

You should contact your Looker admin to verify which type of authentication/authorization is set in your looker app.

For instance: SAML

https://cloud.google.com/looker/docs/admin-panel-authentication-saml

Also  I’d suggest reviewing if you had any recent changes in your email profile (vendor/department/ email name change /email domain change) .

Hope it helps!

Best,

Leo