problems switching to a custom domain

frankya
Participant I

Hello Looker Devs,

Were having trouble switching the default looker url <cloud.looker.com>  to a custom one 

example.looker.com  to example.custom.com

we took the cluster IP and pointed the custom domain to this IP

any ideas ? are we missing anything?

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1 ACCEPTED SOLUTION

We’d need to make some changes on our end - specifically, we’d need to create a load balancer that you can point a CNAME record in your DNS to and then get an SSL cert for that domain. 

Contact your account team, they should be able to get this started for you. 

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2 REPLIES 2

We’d need to make some changes on our end - specifically, we’d need to create a load balancer that you can point a CNAME record in your DNS to and then get an SSL cert for that domain. 

Contact your account team, they should be able to get this started for you. 

frankya
Participant I

thanks james!

ill reach out to my account reps asap