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problems switching to a custom domain


Hello Looker Devs,

 

Were having trouble switching the default looker url <cloud.looker.com>  to a custom one 

example.looker.com  to example.custom.com

 

we took the cluster IP and pointed the custom domain to this IP

any ideas ? are we missing anything?

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Best answer by jamesnestler 9 May 2021, 21:41

We’d need to make some changes on our end - specifically, we’d need to create a load balancer that you can point a CNAME record in your DNS to and then get an SSL cert for that domain. 

Contact your account team, they should be able to get this started for you. 

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Userlevel 3

We’d need to make some changes on our end - specifically, we’d need to create a load balancer that you can point a CNAME record in your DNS to and then get an SSL cert for that domain. 

Contact your account team, they should be able to get this started for you. 

thanks james!

ill reach out to my account reps asap

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