This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
Log in to ask a question
Log in to ask a question

Looker PDF scheduled jobs hanging after update to looker 21.20.32

Posted on 02-03-2022 04:35 PM
kpeek
New Member
Reply posted on --/--/---- --:-- AM

After upgrading Version 21.16.43 to 21.20.32,  scheduled jobs are hanging while generating PDF.

I do have some instances of: “Render error: Script timed out” in our logs.

I have tried the suggestions here 

https://community.looker.com/general-looker-administration-35/troubleshooting-common-chromium-errors...

 with no success.

Is there anyone who can suggestions as to how to debug this further? I can download the PDF normally, just not via the scheduled_job.

0 2 475
0 Likes
2 REPLIES 2

Posted on --/--/---- --:-- AM
kpeek
New Member
Reply posted on --/--/---- --:-- AM

After further research, this appears to be related to the dashboard routes change. If we enable the legacy flag on our staging environments, reports will generate correctly. However, it appears the already enqueued and stuck reports are still failing to generate. Is there any way to fix these stuck jobs?

0 Likes

Posted on --/--/---- --:-- AM
IanT
Silver 5
Silver 5
Reply posted on --/--/---- --:-- AM

Try: yourhost/admin/broker

hidden admin page.

Top Labels in this Space