S/MIME Failing Across All Accounts

[stevelarsen]

Is anyone else seeing this not working across their accounts and with other Google tenants? Emails are not going to recipients signed. Accounts aren't recognised as having a certificate.

Even with new accounts with only one recently created certificate isn't working.

[matthew_taf]

Yeap, definitely seeing this issue where outgoing messages are not S/MIME signed. Also not being offered the option to encrypt messages to contacts with keys.

Support provided this "workaround" as of Monday for at least sending S/MIME messages to contacts that already have keys:

1. Go to "email address and encryption settings" in Gmail Settings > Accounts and Import > edit info for the primary email address
2. Click option "Disable enhanced encryption" and it will be auto saved
3. Click the previous selected certificate again to re-activate it, and it will be auto saved
4. Do not reload Gmail and compose message to the recipient (S/MIME supported, key exchanged)

As for timeline to resolve this bug: "The engineering team is working to resolve the bug with utmost priority. As of now we do not have an exact timeline as to when this will be resolved but I will provide you an update on the same accordingly."

[AJarvis1]

I'm currently having this problem. What was the final resolution?