Job Description
Who we are: The Insights & Analytics team enables data driven decision making and performance management across Wayfair’s 3,500+ person Customer Service group. The team helps unlock the value of Wayfair’s data assets by working closely with engineers and business partners to create data structures, metrics, visualizations, and self-serve data environments.
The Manager/Senior Manager on the Insights & Analytics team will work to understand users’ pain points and insights needs in order to design, create, and maintain a portfolio of products to address these, primarily using Data Studio and Looker. They will combine a deep knowledge of the business with strong technical and visualization skills to own and deliver the right solution for the right business problem. The resulting products will serve as the backbone to a highly data-driven Customer Service organization with high visibility to senior leadership. Our Senior Managers move fast, adapt quickly, and leave a lasting mark through the new data products they deliver!
Read more here!
Requisition ID:162257
LinkedIn
Twitter
