Solutions for playbook failed associated within case

[ragnar]

Hello,

I'm looking into possible solutions to have a use case as if the playbook attached to case, and that plb is failed in any node, blocks on execution, can get alert of notification or something similar on that. 

i.e. System, User Notification, small playbook which directly attached to all the open cases along with if they have playbook's execution, check if the primarily playbook execution been failed in somewhere. etc. 

Possible Solution: Jobs (similar to action monitor), Playbooks, Notification etc. 

Thank you.

[f3rz]

Hi @ragnar , Actions Monitor job is designed exactly for this, it will notify you in System Notifications as well as in Email (if Email integration is configured and Email for integration is set up)

Example of System Notification:

Example of Email:

Attachment:

Please note, to receive an email it is important to add your email address or address which requires to receive such emails to Siemplify Integration Instance settings in Monitors Mail Recipients:

 Also, you would like to have other notification channels you can add them to this part of the Job in IDE:

            if custom_message:
                msg += "\n" + custom_message
                send_notification(siemplify, msg, NOTIFICATION_ID)
                msg = msg.replace("\n", "<br>")
                send_mail(siemplify, msg, faulted_jobs_history)