Welcome to the Google Workspace Community!

Michelle · 06-18-2021 06:43 AM

Welcome to the Google Workspace Community! We’re glad you’ve decided to explore our flourishing group of peers and industry experts who are here to network, share knowledge, and learn together. Here, you can find support or network and find educational content, inspiration, and encouragement, whether you're brand new to the world of Google Workspace or you're a seasoned Google Workspace veteran.

If you have not yet registered as a member of the Google Workspace Community, please follow the steps in this article here to get started.

Now that you're a member, you can enjoy the following resources:

The Google Workspace Community Forums

If you're looking for support with any part of Google Workspace, our forums are the place to go. They're titled "Workspace Forums" and there you will find technical professionals with years of experience who are ready and eager to answer your questions. As a Community member, you have the ability to post, reply, and give "likes" on the Google Workspace community forums. Make sure you conduct a quick search before creating a new post because your question may have already been asked and answered.

Workspace Q&A - Get your product-specific questions answered here.
Workspace Developer - Connect with Google Workspace Developers and experts here.

Customer Connect (Private)

The Customer Connect Hub is a private area for Google customers under NDA that have registered with a company email address in the Community and have been nominated by their Google Account Manager. This area provides exclusive approval-based access to product roadmaps.

Articles & Information

"Articles & Information" is a centralized location in the Community where you can find Community news, how-to blogs, tutorials, product updates, and more.

Workspace Feature Ideas

Do you have an idea to improve the Google Workspace experience, or a feature request for future product updates? If you're a current Google customer and have registered with your company email address, you can join the "Workspace Feature Ideas'' group to contribute your suggestions and vote for ideas posted by other community members. We constantly look to the most voted-on ideas when planning updates, so your suggestions and votes will always make a difference.

Workspace Upcoming Events

By joining the community, you have the opportunity to always be in the know when we run community events, including live webinars, Ask Me Anything sessions, and more. Take a look at our Upcoming Events section to see all future events and join live events straight from the event post. It’s that easy!

Again, we're excited to welcome you to the Google Workspace Community family!

Let us know in the Community Feedback forum if you have any questions or comments about your community experience.

To learn more about the community and your account, be sure to visit our Community Resources area to learn more.

We look forward to seeing you in the Google Workspace Community!

The Google Workspace Community Team

kim_nilsson

Wow, this post is immensely important! Every new user should get a link to this as part of the Welcome message.

admin1012

Hi Michelle!

Thanks for sharing this very usefull information!
If possible I ask you a question. I was formerly part of the "Google Workspace Visible Changes" community. Is there a similar space where we can obtain the report with the next releases in detail? Or is there a way to continue to get these reports?
Thank you @Michelle !

NickB

I'm also interested in the "Visible Changes" document. Also, where can I request to view the current Roadmap?

Michelle

@admin1012 ,

Thank you for bringing this to our attention, we are reviewing this request.

Regards,

Michelle

admin1012

Thank you so much!!

Guichard

I'm also interested in the "Visible Changes" document.

hendricr

Is the a page live yet which has links to the roadmap? That is my primary resource that I'm looking for when signing in.

kim_nilsson

The roadmap for Q2 2021 is live.

Michelle

You can find the Roadmaps in the Customer Connect area of the community.

Regards,

Michelle

csantiago

I'm getting an "access denied" message. Is there an add'l step that I need to take to gain access to this area?

Jessica_CM

We are reviewing your request.

NickB

Hi @Jessica_CM, I am having the same issue accessing Customer Connect. Please let me know what I need to do to access the Visible changes and Roadmap. Thanks!

Jessica_CM

@NickB We're reviewing your request, as well. Thank you for your patience. 🙂

admin2370

@Jessica_CMI am having the same issue as everyone else here. I get an access denied. I too would like to see the Visible Changes document and have access to Customer Connect. Thank you!

Jessica_CM

@admin2370 I've added your request to the list for Visible Changes requests. Thank you for your patience.

admin1012

Hi @Jessica_CM! Could you also check my application for Visible Changes? Although I contacted support, I still haven't got an answer on how to access. Thanks

Jessica_CM

@admin1012 I've added you to the list for Community members to check. Thank you.

admin2370

Thank you! How long does it normally take to gain access to Customer Connect and Visible Changes? I greatly appreciate the assistance.

Jessica_CM

That depends. I just checked the status of your request, and we are still looking into it. Thank you for your patience.

admin2370

@Jessica_CMI greatly appreciate the follow-up. It has almost been a week and I still do not have access. Not sure what to look for when I do gain access. An email or notification? I did not mention it before but I did have access to this information in the old system. Perhaps I did not correctly migrate my account. If this is the problem is there some form or process I can go through to formally request access to this information. Thanks very much for the help!

Jessica_CM

@admin2370 I apologize for the delay. I have sent a message to check on the status of your request. Once you gain access, you will be notified via PM.

I'm glad to hear that it sounds like you took all the necessary steps to claim your account. Unfortunately, there are still Community members who lost access, despite having it before.

Thank you for your patience.

admin2370

@Jessica_CMI am extremely disappointed in Google. I received a direct message in this forum in regards to gaining access to Customer Connect and I responded with no feedback returned. I have reached out to 3 different account managers for our account to try and get access to a non-disclosure agreement to sign and they know nothing. I would really appreciate it if someone could provide us admins a process that we can follow to gain access Customer Connect and Visible changes. Thank you!

anjaliw

Same here. Can't reach that page.

jmiles1

I'm also looking to gain access to the weekly Visible Changes documents (as I did on the previous CCC) and the Roadmap. Is there a form to fill or another process I need to follow to be granted this access?

Michelle

@jmiles1 - we are reviewing your request. Thank you for your patience. 🙂

jmiles1

Thanks for helping me gain access to the Visible Changes document! However, I'm still not able to view the Roadmap document(s). I can see the links but receive an Access Denied message (from Drive) for each. How do I proceed in gaining access to these documents?

Michelle

@jmiles1,

Thank you for letting us know. We are looking into this for you.

Regards,

Michelle

Community Manager

anjaliw

@Michelle Hi, I would also like to drop a request to access for the same.

Thank you

Best

Anjali

Gabriella_L

Could I get access to the Customer Connect area, please? (I previously had access to Visible Changes.) Thank you very much!

Jessica_CM

Hello @Gabriella_L,

Thanks for joining our Community. I have added you to the list of Community members whose access requests we are looking into.

wwelch

@Michelle How do we request access to Customer Connect and the Visible Changes document? I used to have access to these in the old system.

Michelle

@wwelch,

Thank you for letting us know. We will look into this for you.

Regards,

Michelle

Community Manager

ana_amselem

I would like to access to Customer Connect and the Visible Changes document, it was useful.

How do I proceed ?

Thanks,

Ana

Jessica_CM

Hello @ana_amselem,

Thank you for joining our Community. I have added you to the list of users to investigate for access.

toecoz

Hello @Jessica_CM How do we request access to Customer Connect and the Visible Changes document? I used to have access in the old GCC.

Thanks,

Anthony

Jessica_CM

Hello @toecoz,

We are currently investigating anyone who is requesting access to see if they qualify. I have added you to the list. Thank you for your patience.

jsmith13

Add me to the list of folks who need/want access to the Visible Changes document!

anjaliw

Thank you very much.😊 I have bookmarked it.

ana_amselem

Thanks a lot !