How to upgrade to Looker Pro?

[taogroup]

I've been trying to upgrade to Looker Pro for weeks now, multiple support requests and trying to contact sales with no luck.

I have a gmail account that i started a regular looker account with, now anytime i try and upgrade to looker pro i just get these Server Errors. 

Support hasn't helped me at all, so frustrating to try and give a company money and can't.

For some reason i think its because i only have a google cloud account created by a gmail address. My company doesnt use workspace as our email so I use a generic work gmail to create and handle all my google cloud applications. Any ideas?

[H_Chang]

Hey there! So sorry you're having issues upgrading to Looker Studio Pro. Unfortunately, you do have to be a Google Workspace or Cloud Identity user to subscribe to or use Looker Studio Pro.  Here's a link to what's required to get started in Looker Studio Pro.  Please scroll down to the How to get Looker Studio Pro / Before you begin section.