Looker dashboard download is getting stuck in "Queued for Rendering" process

When attempting to download a Looker UI Dashboard in any format, the Looker download browser window is getting stuck in "Queued for Rendering" process.

achamyan_0-1699647966585.png

This happens since we upgraded to the new looker version 23.16.44, we previosouly had and older version 21.xx and had never experienced this issue.

Note: Have seen this other community question https://www.googlecloudcommunity.com/gc/Technical-Tips-Tricks/Render-error-WebSocket-connection-is-n... but this doesn't seem to be the same problem, in my case it is not intermittent, and it has not solved by increasing the chrome/looker memory allocation.

We have contacted looker support but have not been given a solution yet, was wondering if anyone experienced this error in the past and how it got solved. Any thoughts?

Thanks,
Armen

2 REPLIES 2

Did you ever find a solution for this? I am running into the same issue.

Did you find a solution to this? I am getting the same error.