Python API to query Dialog Cx agent

[amirdolev]

I have an active Dialog CX agent, and I wish to test its response for a large set of queries. Is there an API interface (Python is preferred) to query an agent and collect its response?

[xavidop]

yes, it is. Here is what you are looking for: https://cloud.google.com/dialogflow/cx/docs/quick/api#detect-intent-python

[amirdolev]

Thanks, that was very helpful.

I don't get any response when I try it, and the script hangs on the "response = session_client.detect_intent(request=request)" line. I know the agent is alive since I can interact with it through the integrated HTML interface.

any idea?

[xavidop]

Make sure that you have set the authentication properly! by default it uses the local gcloud credentials

[Kartik_Dodiya · Accepted solution]

Hello amirdolev,

Here are some troubleshooting steps you can try:

1. Check Authentication
2. Verify Session Path
3. Verify Language Code
4. Check for Errors

Here's an example of how you can modify your code to include error handling:

try:
response = session_client.detect_intent(request=request)
print("=" * 20)
print(f"Query text: {response.query_result.text}")
response_messages = [
" ".join(msg.text.text) for msg in response.query_result.response_messages
]
print(f"Response text: {' '.join(response_messages)}\n")
except Exception as e:
print(f"Error occurred: {e}")

[Kartik_Dodiya]

Yes, you can use the Dialogflow CX API to query your agent and collect its responses programmatically.