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Dialogflow Generator Multi Language Support

Posted on 04-08-2024 03:59 AM
andmaj
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Reply posted on --/--/---- --:-- AM
Hello,
I'm working on an agent that supports multiple languages and includes generators.
What is considered the best practice for supporting different languages in generators? I’m considering two approaches:
  • The first involves creating prompts in English and then specifying the desired language for the response by including a line such as "Answer in [LANGUAGE PARAM]." in the prompt.
  • The second approach is about translating the prompts into the supported languages.
Which one is better?
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Posted on --/--/---- --:-- AM
xavidop
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Reply posted on --/--/---- --:-- AM

Hi,

My suggestion is going to be to have the same generator and add what you were saying: Answer in [LANGUAGE PARAM]. However, when you create an Agent that supports multiple languages, you will need to set different fulfillments per language in the Console but you can still re-use the same generator.

Best,

Xavi