Whenever a user sends "Hi" or "Hello", the chatbot always goes back to the beginning.
I assume that's because chatbot is always detecting the welcome intent.
Is there any best practice for preventing the above situation?
Hello @kevinshu ,
You can check these link for the best practices. Moreover, you can also check the quickstart and tutorial for Dialogflow CX to guide you.
I hope this helps.
Thanks for replying, but it seems like this doesn't fit my problem.
User | Count |
---|---|
13 | |
1 | |
1 | |
1 | |
1 |