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What happens to an alert when a user is deleted/deactivated?

  • 17 February 2021
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Hi everyone,

 

I’m curious to know what happens to an alert when a user is deleted or deactivated - is there any difference between the two? Is the alert also deleted, or does it become deactivated? 

 

Thanks,

Ben

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Best answer by JenniferThomas 18 February 2021, 01:30

Here is a good summary of what happens when user is disabled vs deleted. For a deleted or disabled user, behavior is same:  alerts will remain active but are not visible or editable from the dashboard on which the alert is set unless self-assigned by another active user. Admins can edit or self-assign the alert from the Alerts management admin page in the Admin panel.

But keep in mind owner/location of the dashboards with the alerts (objects in deleted user’s personal folder will be moved to Trash and would need to be recovered by an Admin).

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Userlevel 2

Here is a good summary of what happens when user is disabled vs deleted. For a deleted or disabled user, behavior is same:  alerts will remain active but are not visible or editable from the dashboard on which the alert is set unless self-assigned by another active user. Admins can edit or self-assign the alert from the Alerts management admin page in the Admin panel.

But keep in mind owner/location of the dashboards with the alerts (objects in deleted user’s personal folder will be moved to Trash and would need to be recovered by an Admin).

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