Map Visualization not showing up in Email PNG image

  • 26 August 2021
  • 1 reply

The Map visual is showing up in the report but does not show up in the scheduled emails sent out to users. I have made multiple reports and dashboards and even reduced the data size. But I still get a box with only the background of the map but not the actual country map nor any of the data necessary. Any one else having this issue? any possible solutions?

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1 reply

Userlevel 2

Hey there!


Could you please reach out to Support about this via chat or


Thank you!